Meet2Map: A Framework to Support BPM Projects Implementation Collaboratively. - Danilo Lima Dutra; Carla Ribeiro; Simone C. dos Santos; Flávia Maria Santoro (ICEIS (Revised Selected Papers), 2022)

Business Process Improvements in Hierarchical Organizations: A Case Study Focusing on Collaboration and Creativity. - Simone C. dos Santos; Malu Xavier; Carla Ribeiro (ICEIS (2), 2024)