Neural Network and Social Network to enhance the customer loyalty process. - Carlos André Reis Pinheiro; Markus Helfert (SCSS (1), 2008)

Mixing Scores from Artificial Neural Network and Social Network Analysis to Improve the Customer Loyalty. - Carlos André Reis Pinheiro; Markus Helfert (AINA Workshops, 2009)

Customer's Relationship Segmentation Driving the Predictive Modeling for Bad Debt Events. - Carlos André Reis Pinheiro; Markus Helfert (UMAP, 2009)

Using Network Analysis and Machine Learning to Identify Virus Spread Trends in COVID-19. - Carlos André Reis Pinheiro; Matthew Galati; Natalia Summerville; Mark Lambrecht (Big Data Res., 2021)