Measuring product "coolness": developing a measurement instrument. - Carol Farnsworth; Karen Holtzblatt; Shantanu Pai; Theo Held; Sally Lawler Kennedy; Eli Wylen; Pallavi Kutty; Kelley Wagg (CHI Extended Abstracts, 2014)

Cool in Business: Developing a Data-Based Instrument Measuring "Cool". - Carol Farnsworth; Karen Holtzblatt; Theo Held; Shantanu Pai (HCI (11), 2014)

Diversity In High Tech: Retaining Employees Once They're In the Door. - Carol Farnsworth; Karen Holtzblatt (CHI Extended Abstracts, 2016)

Design Thinking Beyond Post-Its Notes. - Carol Farnsworth; Sally Lawler Kennedy; Janaki Kumar (CHI Extended Abstracts, 2016)

SIG: Current and Future Process Mapping to Reimagine Work. - Carol Farnsworth; Lauren McEwen; Stephen Williams (CHI Extended Abstracts, 2017)

Ways to Represent User Data: Best Practices in Communication Design. - Karen Holtzblatt; Carol Farnsworth (CHI Extended Abstracts, 2017)