Enabling Non-Linguists to Author Advanced Conversational Interfaces Easily. - Carolyn Penstein Rosé; Carol Pai; Jaime Arguello (FLAIRS, 2005)

Scribe4Me: Evaluating a Mobile Sound Transcription Tool for the Deaf. - Tara Matthews; Scott A. Carter; Carol Pai; Janette Fong; Jennifer Mankoff (UbiComp, 2006)