Privacy Concerns in Chatbot Interactions. - Carolin Ischen; Theo B. Araujo; Hilde A. M. Voorveld; Guda van Noort; Edith G. Smit (CONVERSATIONS, 2019)

Future directions for chatbot research: an interdisciplinary research agenda. - Asbjørn Følstad; Theo B. Araujo; Effie Lai-Chong Law; Petter Bae Brandtzaeg; Symeon Papadopoulos; Lea Reis; Marcos Báez; Guy Laban; Patrick McAllister; Carolin Ischen; Rebecca Wald; Fabio Catania; et al. (Computing, 2021)

Is voice really persuasive? The influence of modality in virtual assistant interactions and two alternative explanations. - Carolin Ischen; Theo B. Araujo; Hilde A. M. Voorveld; Guda van Noort; Edith G. Smit (Internet Res., 2022)

Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI. - Nele Pralat; Carolin Ischen; Hilde A. M. Voorveld (CONVERSATIONS, 2024)

Designing a Couples-Based Conversational Agent to Promote Safe Sex in New, Young Couples: A User-Centred Design Approach. - Divyaa Balaji; Gert-Jan de Bruijn; Tibor Bosse; Carolin Ischen; Margot J. van der Goot; Reinout W. Wiers (CUI, 2024)

Chatting about the unaccepted: Self-disclosure of unaccepted news exposure behaviour to a chatbot. - Carolin Ischen; Janice Butler; Jakob Ohme (Behav. Inf. Technol., 2024)

Examining the persuasiveness of text and voice agents: prosody aligned with information structure increases human-likeness, perceived personalisation and brand attitude. - Hilde A. M. Voorveld; Andreas Panteli; Yoni Schirris; Carolin Ischen; Evangelos Kanoulas; Tom Lentz (Behav. Inf. Technol., 2025)