Individualisierung von Prozessen und E-Services mithilfe von Case Based Reasoning. - Günter Schicker; Carolin Kaiser; Freimut Bodendorf (Wirtschaftsinformatik (1), 2007)

Process and E-Service Customization - For Coordination in Healthcare Networks. - Günter Schicker; Carolin Kaiser; Freimut Bodendorf (HEALTHINF (2), 2008)

Produkt-Mining im Web 2.0. - Carolin Kaiser (Multikonferenz Wirtschaftsinformatik, 2008)

Bridging the Gap between Qualitative and Quantitative Analysis of Opinion Forums. - Carolin Kaiser; Birinder S. Tiwana; Freimut Bodendorf (Web Intelligence, 2008)

Detecting opinion leaders and trends in online social networks. - Freimut Bodendorf; Carolin Kaiser (CIKM-SWSM, 2009)

Opinion and Relationship Mining in Online Forums. - Carolin Kaiser; Freimut Bodendorf (Web Intelligence, 2009)

Analyse von Meinungen in sozialen Netzwerken des Web 2.0. - Carolin Kaiser (Wirtschaftsinformatik (2), 2009)

Opinion Mining im Web 2.0? Konzept und Fallbeispiel. - Carolin Kaiser (HMD Prax. Wirtsch., 2009)

Analyse der Meinungsentwicklung in Online Foren - Konzept und Fallstudie. - Carolin Kaiser; Freimut Bodendorf (GeNeMe, 2010)

Swarm Intelligence for Analyzing Opinions in Online Communities. - Carolin Kaiser; Johannes Kröckel; Freimut Bodendorf (HICSS, 2010)

Discovering Critical Situations in Online Social Networks - A Neuro Fuzzy Approach to Alert Marketing Managers. - Carolin Kaiser; Sabine Schlick; Freimut Bodendorf (KDIR, 2010)

Early Warning and Decision Support in Critical Situations of Opinion Formation within Online Social Networks. - Carolin Kaiser; Sabine Schlick; Freimut Bodendorf (IC3K, 2010)

Detecting Opinion Leaders and Trends in Online Communities. - Freimut Bodendorf; Carolin Kaiser (ICDS, 2010)

Ant-Based Simulation of Opinion Spreading in Online Social Networks. - Carolin Kaiser; Johannes Kröckel; Freimut Bodendorf (Web Intelligence, 2010)

Mining Customer Opinions on the Internet - A Case Study in the Automotive Industry. - Freimut Bodendorf; Carolin Kaiser (WKDD, 2010)

Are Humans Like Ants? - Analyzing Collective Opinion Formation in Online Discussions. - Carolin Kaiser; Alexander Piazza; Johannes Kröckel; Freimut Bodendorf (SocialCom/PASSAT, 2011)

Frühwarnsystem zur Identifikation kritischer Situationen der Meinungsbildung im Web 2.0. - Carolin Kaiser; Sabine Schlick (Wirtschaftsinformatik, 2011)

Entscheidungsunterstützung zur Meinungsbeeinflussung in Webcommunitys. - Carolin Kaiser (HMD Prax. Wirtsch., 2011)

Meinungsanalyse in Onlinenetzwerken mittels Schwarmintelligenz. - Carolin Kaiser; Johannes Kröckel (Inform. Spektrum, 2011)

Warning system for online market research - Identifying critical situations in online opinion formation. - Carolin Kaiser; Sabine Schlick; Freimut Bodendorf (Knowl. Based Syst., 2011)

Mining Patient Experiences on Web 2.0 - A Case Study in the Pharmaceutical Industry. - Carolin Kaiser; Freimut Bodendorf (SRII Global Conference, 2012)

Mining Consumer Dialog in Online Forums. - Carolin Kaiser; Freimut Bodendorf (Internet Res., 2012)

Simulating the spread of opinions in online social networks when targeting opinion leaders. - Carolin Kaiser; Johannes Kröckel; Freimut Bodendorf (Inf. Syst. E Bus. Manag., 2013)

Collective Intelligence in Computer-Mediated Collaboration Emerges in Different Contexts and Cultures. - David Engel; Anita Williams Woolley; Ishani Aggarwal; Christopher F. Chabris; Masamichi Takahashi; Keiichi Nemoto; Carolin Kaiser; Young Ji Kim; Thomas W. Malone (CHI, 2015)

Visual and Textual Sentiment Analysis of Brand-Related Social Media Pictures Using Deep Convolutional Neural Networks. - Marina Paolanti; Carolin Kaiser; René Schallner; Emanuele Frontoni; Primo Zingaretti (ICIAP (1), 2017)

Multimodal Image Captioning for Marketing Analysis. - Philipp Harzig; Stephan Brehm; Rainer Lienhart; Carolin Kaiser; René Schallner (MIPR, 2018)

Image Captioning with Clause-Focused Metrics in a Multi-modal Setting for Marketing. - Philipp Harzig; Dan Zecha; Rainer Lienhart; Carolin Kaiser; René Schallner (MIPR, 2019)

The impact of emotional voice assistants on consumers' shopping attitude and behavior. - Carolin Kaiser; René Schallner (Wirtschaftsinformatik, 2022)

Decision Support in Tourism through Social Robots: Design and Evaluation of a Conversation-Based Recommendation Approach Based on Tourist Segments. - Justin Tolle; Alexander Piazza; Carolin Kaiser; René Schallner (RecTour@RecSys, 2023)

Designing In-Store Navigation Systems in Physical Retail. - Bijan Khosrawi-Rad; Lea Sophie Fischer; Carolin Kaiser; Susanne Robra-Bissantz (Wirtschaftsinformatik, 2023)

Robot Shopping Assistants: How Emotional Versus Rational Robot Designs Affect Consumer Trust and Purchase Decisions. - Ulrich Gnewuch; Leon Hanschmann; Carolin Kaiser; René Schallner; Alexander Mädche (ECIS, 2024)

The Role of Eye Contact in Human-Robot Interaction: Trust and Decision-Making in Virtual Financial Advisory. - Carolin Kaiser; René Schallner; Vladimir Manewitsch; Emma Fenne (ECIS, 2024)

A New Era of Online Search? A Large-Scale Study of User Behavior and Personal Preferences during Practical Search Tasks with Generative AI versus Traditional Search Engines. - Carolin Kaiser; Jakob Kaiser; René Schallner; Sabrina Schneider (CHI Extended Abstracts, 2025)

Global Perspectives on New Technologies: A Large-Scale International Study on the Influence of Economics and Personal Values on Attitudes Towards Technological Change. - Jakob Kaiser; Andreas Neus; Carolin Kaiser (HCI (62), 2025)

Comfort with Social Robots in the Pre-interaction Phase: A Field Experiment with Customers of a Retail Bank. - Carina Wiedenhöft; Anna Pilz; Alexander Piazza; Carolin Kaiser (HCI (57), 2025)

Simulating Human Opinions with Large Language Models: Opportunities and Challenges for Personalized Survey Data Modeling. - Carolin Kaiser; Jakob Kaiser; Vladimir Manewitsch; Lea Rau; René Schallner (UMAP (Adjunct Publication), 2025)