Healthcare process analysis: redesigning the medication ordering, dispensing, and administration process in an acute care academic health sciences centre. - Cathy Wong; Glen Geiger; Yaron D. Derman; Carolyn R. Busby; Michael W. Carter (WSC, 2003)

Data-driven generic discrete event simulation model of hospital patient flow considering surge. - Carolyn R. Busby; Michael W. Carter (WSC, 2017)

How can operational research make a real difference in healthcare? Challenges of implementation. - Michael W. Carter; Carolyn R. Busby (Eur. J. Oper. Res., 2023)