Classifying the user intent of web queries using k-means clustering. - Ashish Kathuria; Bernard J. Jansen; Carolyn Theresa Hafernik; Amanda Spink (Internet Res., 2010)

Mapping user search queries to product categories. - Carolyn T. Hafernik; Bin Cheng; Paul Francis; Bernard J. Jansen (ASIST, 2011)

Understanding the specificity of web search queries. - Carolyn Theresa Hafernik; Bernard J. Jansen (CHI Extended Abstracts, 2013)