Exploring the embodied-mind approach to user experience. - Thomas Hoff; Trond Are Øritsland; Cato Alexander Bjørkli (NordiCHI, 2002)

Control situations in high-speed craft operation. - Cato Alexander Bjørkli; Kjell Ivar Øvergård; Bjarte Knappen Røed; Thomas Hoff (Cogn. Technol. Work., 2007)

Control strategies used by experienced marine navigators: observation of verbal conversations during navigation training. - Kjell Ivar Øvergård; Cato Alexander Bjørkli; Bjarte Knappen Røed; Thomas Hoff (Cogn. Technol. Work., 2010)

What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study. - Asbjørn Følstad; Cecilie Bertinussen Nordheim; Cato Alexander Bjørkli (INSCI, 2018)

An Initial Model of Trust in Chatbots for Customer Service - Findings from a Questionnaire Study. - Cecilie Bertinussen Nordheim; Asbjørn Følstad; Cato Alexander Bjørkli (Interact. Comput., 2019)

Chatbots as Part of Digital Government Service Provision - A User Perspective. - Nadia Abbas; Asbjørn Følstad; Cato Alexander Bjørkli (CONVERSATIONS, 2022)

Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design. - Isabel Kathleen Fornell Haugeland; Asbjørn Følstad; Cameron Taylor; Cato Alexander Bjørkli (Int. J. Hum. Comput. Stud., 2022)