Articles in French V: Perceived Value and Types of Electronic Marketplaces in the French Retail Industry : 5 Case Studies. - Laurence Caby-Guillet; Cécile Clergeau; François de Corbière; Carine Dominguez; Frantz Rowe (Commun. Assoc. Inf. Syst., 2007)

The contribution of information technology to call center productivity: An organizational design analysis. - Frantz Rowe; Rolande Marciniak; Cécile Clergeau (Inf. Technol. People, 2011)

A decision-making model for the application of the new service system structure based on front-back stage decoupling into nature-based tourism district. - Jue Chen; Jing Wang; Christophe Leyrie; Cécile Clergeau (Int. J. Serv. Technol. Manag., 2017)