The impact of multi-skilling on personnel scheduling in the service sector: a retail industry case. - César Augusto Henao; Juan Carlos Muñoz; Juan-Carlos Ferrer (J. Oper. Res. Soc., 2015)

Real-time recovering strategies on personnel scheduling in the retail industry. - Michael Mac-Vicar; Juan-Carlos Ferrer; Juan Carlos Muñoz; César Augusto Henao (Comput. Ind. Eng., 2017)

Multiskilled workforce management by utilizing closed chains under uncertain demand: A retail industry case. - César Augusto Henao; Juan Carlos Muñoz; Juan-Carlos Ferrer (Comput. Ind. Eng., 2019)

Hybrid flexibility strategy on personnel scheduling: Retail case study. - Andrés Felipe Porto; César Augusto Henao; Héctor A. López-Ospina; Esneyder Rafael González (Comput. Ind. Eng., 2019)

Using the k-Chaining Approach to Solve a Stochastic Days-Off-Scheduling Problem in a Retail Store. - María Alejandra Abello; Nicole Marie Ospina; Julia Margarita De la Ossa; César Augusto Henao; Virginia I. González (ICPR-Americas (1), 2020)

Two-Stage Stochastic Optimization Model for Personnel Days-off Scheduling Using Closed-Chained Multiskilling Structures. - Orianna Fontalvo Echavez; Laura Fuentes Quintero; César Augusto Henao; Virginia I. González (ICPR-Americas (1), 2020)

Benefits of Multiskilling in the Retail Industry: k-Chaining Approach with Uncertain Demand. - Yessica Andrea Mercado; César Augusto Henao (ICPR-Americas (1), 2020)

Impact of Labor Productivity and Multiskilling on Staff Management: A Retail Industry Case. - Silvana Vergara; Jairo Del Villar; James Masson; Natalia Pérez; César Augusto Henao; Virginia I. González (ICPR-Americas (2), 2020)

Efficient shift scheduling with multiple breaks for full-time employees: A retail industry case. - Esteban Álvarez; Juan-Carlos Ferrer; Juan Carlos Muñoz; César Augusto Henao (Comput. Ind. Eng., 2020)

Solving a staffing problem with annualized hours, multiskilling with 2-chaining, and overtime: A retail industry case. - Andrés Felipe Porto; César Augusto Henao; Amaia Lusa; Oliver Polo-Mejía; Roberto Porto Solano (Comput. Ind. Eng., 2022)

When should shelf stocking be done at night? A workforce management optimization approach for retailers. - Renata Muñoz; Juan Carlos Muñoz; Juan-Carlos Ferrer; Virginia I. González; César Augusto Henao (Comput. Ind. Eng., 2024)

A benchmark dataset for the retail multiskilled personnel planning under uncertain demand. - César Augusto Henao; Andrés Felipe Porto; Virginia I. González (Data Sci., 2024)