Managing a portfolio of long term service agreements. - Srinivas Bollapragada; Aparna Gupta; Chaipat Lawsirirat (Eur. J. Oper. Res., 2007)

Developing Service Operations Strategy for Optimal Delivery of Long-Term Service Agreements Using an Integrated Risk Framework. - Aparna Gupta; Chaipat Lawsirirat (Int. J. Inf. Syst. Serv. Sect., 2013)

Minimizing the Risk of Shortfall in Cash Flow for Long-Term Service Agreements Provision. - Aparna Gupta; Chaipat Lawsirirat (Int. J. Inf. Syst. Serv. Sect., 2013)