A study on the change in service quality in the era of the 4th industrial revolution compared to the existing service quality evaluation. - Chang Hwa Baek (SNPD Winter, 2021)

Research on R&D process proposal in the era of convergence. - Chang Hwa Baek; Eun-il Son; Sung Taek Lee (SNPD Winter, 2021)

A Study on Major Service Items of Consumers and Companies Using Convergence Technology in the Intelligent Age. - Chang Hwa Baek (Int. J. Softw. Innov., 2022)