User Centered Design Approach Applying CPV in Mobile Service Design. - Chang K. Cho; Cheol Lee; Myung Hwan Yun (HCI (11), 2007)

A New Framework on Measuring Customer Perceived Value in Service Interface Design. - Chang K. Cho; Minjoo Jung; Chai-Woo Lee; Sangwoo Bahn; Myung Hwan Yun (APCHI, 2008)