TOSS: Telecom Operations Support Systems for Broadband Services. - Yuan-Kai Chen; Chang-Ping Hsu; Chung-Hua Hu; Rong-Syh Lin; Yi-Bing Lin; Jian-Zhi Lyu; Wudy Wu; Hey-Chyi Young; Yao Shen (J. Inf. Process. Syst., 2010)

A normalize score for evaluating customer perceived quality. - Yan-Yih Wang; Kuan-Hsiung Liang; Chang-Ping Hsu; Hsiu-fang Hu (APNOMS, 2011)

Heterogeneous Data Ensemble Learning in End-to-End Diagnosis for IPTV. - Hao-Yu Kao; Yan-Yih Wang; Chih-Meng Huang; Chang-Ping Hsu (APNOMS, 2019)

Fault Location Prediction Based on Customer Complaint Amount. - Yan-Yih Wang; Chang-Ping Hsu; Chih-Meng Huang; Hao-Yu Kao (APNOMS, 2019)