How Knowledge Map and Personalization Affect Effectiveness of KMS in High-Tech Firms. - Jung-Yu Lai; Chao-Te Wang; Chun-Yi Chou (HICSS, 2008)

Assessing and managing employee readiness for embracing e-business. - Jung-Yu Lai; Chorng-Shyong Ong; Chun-Chieh Yang; Chao-Te Wang (CPR, 2008)