Big Data Analytics Capability and Business Alignment for Organizational Agility: A Fit Perspective. - Chaohong Xie; Xianhao Xu; Yeming Gong; Jie Xiong (J. Glob. Inf. Manag., 2022)

The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing. - Chaohong Xie; Yeming Gong; Xianhao Xu; Chung-Yean Chiang; Qian Chen 030 (J. Enterp. Inf. Manag., 2023)