Using Organizational Learning Techniques to Develop Context-Specific Usability Guidelines. - Scott Henninger; Charisse Lu; Candace Faith (Symposium on Designing Interactive Systems, 1997)

Mobile innovation applications for the BYOD enterprise user. - Thomas Cook; David Jaramillo; Neil Katz; Bill Bodin; Simon Cooper; Craig H. Becker; Robert Smart; Charisse Lu (IBM J. Res. Dev., 2013)