Quantifying the Gap: A Case Study of Wikidata Gender Disparities. - Charles Chuankai Zhang; Loren Terveen (OpenSym, 2021)

Multi-Objective Personalization in Multi-Stakeholder Organizational Bulk E-mail: A Field Experiment. - Ruoyan Kong; Charles Chuankai Zhang; Ruixuan Sun; Vishnu Chhabra; Tanushsrisai Nadimpalli; Joseph A. Konstan (Proc. ACM Hum. Comput. Interact., 2022)

Working for the Invisible Machines or Pumping Information into an Empty Void? An Exploration of Wikidata Contributors' Motivations. - Charles Chuankai Zhang; Mo Houtti; C. Estelle Smith; Ruoyan Kong; Loren Terveen (Proc. ACM Hum. Comput. Interact., 2022)

Getting the Most from Eye-Tracking: User-Interaction Based Reading Region Estimation Dataset and Models. - Ruoyan Kong; Ruixuan Sun; Charles Chuankai Zhang; Chen Chen 109; Sneha Patri; Gayathri Gajjela; Joseph A. Konstan (ETRA, 2023)

Understanding Structured Knowledge Production: A Case Study of Wikidata's Representation Injustice. - Jeffrey Jun-jie Ma; Charles Chuankai Zhang (CoRR, 2023)

COVID-19 as Reflected in University President Bulk Email. - Ruoyan Kong; Charles Chuankai Zhang; Jin Kang; Haiyi Zhu; Joseph A. Konstan (CoRR, 2024)

Diverse Perspectives, Divergent Models: Cross-Cultural Evaluation of Depression Detection on Twitter. - Nuredin Ali; Charles Chuankai Zhang; Ned Mayo; Stevie Chancellor (CoRR, 2024)

Supporting Organizations in Improving Employee Bulk E-mail - A Tool Design and Evaluation Study. - Ruoyan Kong; Ruixuan Sun; Charles Chuankai Zhang; Ye Yuan 010; Joseph A. Konstan (Proc. ACM Hum. Comput. Interact., 2024)