Bringing Decision Support to the Customer Level. - Charles E. Downing; M. Hossein Safizadeh (Inf. Syst. Manag., 1997)

System usage behavior as a proxy for user satisfaction: an empirical investigation. - Charles E. Downing (Inf. Manag., 1999)

Groupware in Practice: Expected and Realized Benefits. - Charles E. Downing; Andrew S. Clark (Inf. Syst. Manag., 1999)

Implementing and testing a complex interactive MOLP algorithm. - Charles E. Downing; Jeffrey L. Ringuest (Decis. Support Syst., 2002)

Performance of Traditional and Web-Based EDI. - Charles E. Downing (Inf. Syst. Manag., 2002)

Teaching Tip: A Simple and Effective Method for Teaching Information Systems Vocabulary and Concepts in a Large Lecture Setting. - Charles E. Downing (J. Inf. Syst. Educ., 2002)

The Value of Outsourcing: A Field Study. - Charles E. Downing; Joy M. Field; Larry P. Ritzman (Inf. Syst. Manag., 2003)

Information Technology Choices in Dissimilar Cultures: Enhancing Empowerment. - Charles E. Downing; John Gallaugher; Albert H. Segars (J. Glob. Inf. Manag., 2003)

Viability of electronic service offerings: user satisfaction in the business-to-employee market. - Brian G. Mackie; Charles E. Downing (Int. J. Serv. Technol. Manag., 2004)

Uncertainty Reduction Approaches, Uncertainty Coping Approaches, and Process Performance in Financial Services. - Joy M. Field; Larry P. Ritzman; M. Hossein Safizadeh; Charles E. Downing (Decis. Sci., 2006)

Is web-based supply chain integration right for your company? - Charles E. Downing (Commun. ACM, 2010)

Teaching Tip: Using Cascading Style Sheets to Design a Fly-Out Menu with Microsoft Visual Studio. - Chang Liu 027; Charles E. Downing (J. Inf. Syst. Educ., 2010)

Doing More with Less in IS Education: Getting Students to Teach Each Other. - Charles E. Downing; Chang Liu 027 (AMCIS, 2011)

Assessing Web Site Usability in Retail Electronic Commerce. - Charles E. Downing; Chang Liu 027 (COMPSAC, 2011)