The CIO's chief concern: Communication. - Charlotte Stephens; Thomas P. Loughman (Inf. Manag., 1994)

A Meta-Analysis of Emerging Infomediary Knowledge Management Systems: An Expert Systems Application in the E-Tailing Environment. - Dwayne Whitten; Charlotte Stephens (J. Comput. Inf. Syst., 2002)

Discontinuations of Application Development Outsourcing Contracts. - Dwayne Whitten; Charlotte Stephens; Sean Dwyer; Timothy Ellis 001 (AMCIS, 2004)