Using eye movements for online evaluation of speech synthesis. - Charlotte van Hooijdonk; Edwin Commandeur; Reinier Cozijn; Emiel Krahmer; Erwin Marsi (INTERSPEECH, 2007)

The online evaluation of speech synthesis using eye movements. - Charlotte van Hooijdonk; Edwin Commandeur; Reinier Cozijn; Emiel Krahmer; Erwin Marsi (SSW, 2007)

Experiments in Multimodal Information Presentation. - Charlotte van Hooijdonk; Wauter Bosma; Emiel Krahmer; Alfons Maes; Mariët Theune (Interactive Multi-modal Question-Answering, 2011)

Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice. - Christine Liebrecht; Charlotte van Hooijdonk (CONVERSATIONS, 2019)

Too Informal? How a Chatbot's Communication Style Affects Brand Attitude and Quality of Interaction. - Christine Liebrecht; Lena Sander; Charlotte van Hooijdonk (CONVERSATIONS, 2020)

Chatbots in the tourism industry: the effects of communication style and brand familiarity on social presence and brand attitude. - Charlotte van Hooijdonk (UMAP (Adjunct Publication), 2021)

A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots. - Charlotte van Hooijdonk; Gabriëlla Martijn; Christine Liebrecht (CONVERSATIONS, 2022)