The Wiki: an environment to revolutionise employees' interaction with corporate knowledge. - Helen Hasan; Charmaine C. Pfaff (OZCHI, 2006)

Overcoming Organisational Resistance to Using Wiki Technology for Knowledge Management. - Charmaine C. Pfaff; Helen Hasan (PACIS, 2006)

Democratising Organisational Knowledge: The Potential of the Corporate Wiki. - Charmaine C. Pfaff; Helen Hasan (ICIS, 2007)

Can Knowledge Management be Open Source? - Charmaine C. Pfaff; Helen Hasan (OSS, 2007)

Collaborative Knowledge at the Grass-roots Level: the Risks and Rewards of Corporate Wikis. - Charmaine C. Pfaff; Helen Hasan (PACIS, 2007)

Cocreating Corporate Knowledge with a Wiki. - Joseph Meloche; Helen Hasan; David Willis; Charmaine C. Pfaff; Yan Qi (Int. J. Knowl. Manag., 2009)

Wiki-Based Knowledge Management Systems for More Democratic Organizations. - Charmaine C. Pfaff; Helen Hasan (J. Comput. Inf. Syst., 2011)

An Activity-Theory Analysis of Corporate Wikis. - Helen Hasan; Charmaine C. Pfaff (Inf. Technol. People, 2012)