Modeling the Sources and Consequences of Errors and Delays in Complex Systems. - Chaya Garg; Victor Riley; Jonathan W. Krueger (HCI (2), 1997)

Connecting Culture, User Characteristics and User Interface Design. - Thomas A. Plocher; Chaya Garg; Jacqueline Chestnut (HCI (1), 1999)

The cross-cultural user interface initiative at Honeywell. - Chaya Garg; Thomas A. Plocher (IWIPS, 1999)