Effective work practices for software engineering: free/libre open source software development. - Kevin Crowston; Hala Annabi; James Howison; Chengetai Masango (WISER, 2004)

Effective Work Practices for FLOSS Development: A Model and Propositions. - Kevin Crowston; Hala Annabi; James Howison; Chengetai Masango (HICSS, 2005)