Measurement-based end to end latency performance prediction for SLA verification. - Chi Ming Leung; John A. Schormans (J. Syst. Softw., 2005)

Evaluating overflow probability for voice over internet protocol buffer dimensioning. - Vindya Amaradasa; John A. Schormans; Jonathan M. Pitts; Chi Ming Leung (IET Commun., 2009)