Tell Me When Users Leave: Predicting Users' Abandonment of A Task-Oriented Chatbot Service using Explainable Deep Learning. - Yu-Wei Yang; Chieh Hsu; Hsin-Chien Tung; Hong-Han Shuai; Yung-Ju Chang (CUI, 2021)

Where are the sleeping beauties and princes in educational technology journals? - Tien-Chi Huang; Yu-Lin Jeng; Chieh Hsu; Chin-Feng Lai (Libr. Hi Tech, 2021)

A note on the stabilizer formalism via noncommutative graphs. - Roy Araiza; Jihong Cai; Yushan Chen; Abraham Holtermann; Chieh Hsu; Tushar Mohan; Peixue Wu; Zeyuan Yu (Quantum Inf. Process., 2024)

Predicting and Exploring Abandonment Signals in a Banking Task-Oriented Chatbot Service. - Chieh Hsu; Hsin-Chien Tung; Hong-Han Shuai; Yung-Ju Chang (Int. J. Hum. Comput. Interact., 2024)

Optimizing Small Language Models for In-Vehicle Function-Calling. - Yahya Sowti Khiabani; Farris Atif; Chieh Hsu; Sven Stahlmann; Tobias Michels; Sebastian Kramer; Benedikt Heidrich; M. Saquib Sarfraz; Julian Merten; Faezeh Tafazzoli (CoRR, 2025)