Online Knowledge Community Evaluation Model: A Balanced Scorecard Based Approach. - Shu-Chen Kao; Chieh-Lin Huang; Chien-Hsing Wu 001 (MISNC, 2014)

KCEBSA: Development of online knowledge community evaluation model using the balanced scorecard approach. - Shu-Chen Kao; Chien-Hsing Wu 001; Chieh-Lin Huang (J. Enterp. Inf. Manag., 2017)