Database management and analysis for spoken dialog systems: methodology and tools. - Chih-mei Lin; Shrikanth S. Narayanan; E. Russell Ritenour (EUROSPEECH, 1997)

Probing the relationship between qualitative and quantitative performance measures for voice-enabled telecommunication services. - Shrikanth S. Narayanan; Mani Subramaniam; Benjamin Stern; Barbara Hollister; Chih-mei Lin (ICASSP, 1998)