The consumer loan default predicting model - An application of DEA-DA and neural network. - Ming-Chun Tsai; Shu-Ping Lin; Ching-Chan Cheng; Yen-Ping Lin (Expert Syst. Appl., 2009)

Preliminary research on customer satisfaction models in Taiwan: A case study from the automobile industry. - Shao-I Chiu; Ching-Chan Cheng; Tieh-Min Yen; Hsiu-Yuan Hu (Expert Syst. Appl., 2011)

Applying the IPA and DEMATEL models to improve the order-winner criteria: A case study of Taiwan's network communication equipment manufacturing industry. - Hsiu-Yuan Hu; Shao-I Chiu; Ching-Chan Cheng; Tieh-Min Yen (Expert Syst. Appl., 2011)

Consumers' intention to use Mobile-Menu and destination clusters. - Ming-Chun Tsai; Ching-Chan Cheng (Int. J. Mob. Commun., 2013)

Upgrading service quality of mobile banking. - Ming-Chun Tsai; Yu-Ya Chien; Ching-Chan Cheng (Int. J. Mob. Commun., 2018)

How to measure customers' perceived service quality of smart restaurants? - Ching-Chan Cheng; Ming-Chun Tsai; Ya-Yuan Chang; Cheng-Ta Chen (Int. J. Mob. Commun., 2025)