Beyond the information center: An instrument to measure end-user computing support from multiple sources. - Chittibabu Govindarajulu; Brian J. Reithel (Inf. Manag., 1998)

End-user types and end-user support: a study. - Chittibabu Govindarajulu (IRMA Conference, 2000)

A model of end user attitudes and intentions toward alternative sources of support. - Chittibabu Govindarajulu; Brian J. Reithel; Vikram Sethi (Inf. Manag., 2000)

The Use of Fuzzy Clustering to Examine End User Segmentation. - Vikram Sethi; Chittibabu Govindarajulu; Ruth C. King; Mark Eakin (ICIS, 2002)

The status of helpdesk support. - Chittibabu Govindarajulu (Commun. ACM, 2002)

End users: who are they? - Chittibabu Govindarajulu (Commun. ACM, 2003)

End User Types: An Instrument to Clarify Users Based on the User Cube. - Chittibabu Govindarajulu; Bay Arinze (J. Organ. End User Comput., 2008)