Implementing an Agent-based Model with a Spatial Visual Display in Discrete-event Simulation Software. - Andrew Greasley; Chris Owen (SIMULTECH, 2015)

Analysis of a train-operating company's customer service system during disruptions: Conceptual requirements for gamifying frontline staff development. - Ben Clegg; Richard Orme; Chris Owen; Pavel Albores (J. Rail Transp. Plan. Manag., 2018)