Why Trust Is Hard - Challenges in e-Mediated Services. - Christer Rindebäck; Rune Gustavsson (Trusting Agents for Trusting Electronic Societies, 2004)

Design and Maintenance of Trustworthy E-Services: Introducing a Trust Management Cycle. - Christer Rindebäck; Rune Gustavsson (WEBIST (2), 2006)

Functional Versus Non-Functional Requirements Considered Harmful. - Rune Gustavsson; Jenny Lundberg; Christer Rindebäck; Kerstin Ådahl (Software Engineering Research and Practice, 2007)