Ontology-based Representation of Compliance Requirements for Service Processes. - Rainer Schmidt 001; Christian Bartsch 002; Roy Oberhauser (SBPM, 2007)

Simulation of IT Service Processes with Petri-Nets. - Christian Bartsch 002; Marco von Mevius; Andreas Oberweis (ICSOC Workshops, 2008)

Decomposition of IT service processes and alternative service identification using ontologies. - Christian Bartsch 002; Larisa Shwartz; Christopher Ward; Genady Grabarnik; Melissa J. Buco (NOMS, 2008)

Simulation Environment for IT Service Support Processes: Supporting Service Providers in Estimating Service Levels for Incident Management. - Christian Bartsch 002; Marco von Mevius; Andreas Oberweis (eKNOW, 2010)

Modellierung und Simulation von IT-Dienstleistungsprozessen. - Christian Bartsch 002 (KIT Scientific Publishing, 2010)