An Exploratory Study of Patient Acceptance of Walk-In Telemedicine Services for Minor Conditions. - Christina I. Serrano; Elena Karahanna (Int. J. Heal. Inf. Syst. Informatics, 2009)

The Compensatory Interaction Between User Capabiities and Technology Capabilities in Influencing Task Performance: An Empirical Assessment in Telemedicine Consultations. - Christina I. Serrano; Elena Karahanna (MIS Q., 2016)

Capitalizing on Health Information Technology to Enable Advantage in U.S. Hospitals. - Elena Karahanna; Adela J. Chen; Qianqian Ben Liu; Christina I. Serrano (MIS Q., 2019)