Learning, working and innovation: a case study in insurance. - John C. Henderson; Christine M. A. Lentz (HICSS (4), 1995)

Learning, Working, and Innovation: A Case Study in the Insurance Industry. - John C. Henderson; Christine M. A. Lentz (J. Manag. Inf. Syst., 1996)

A Comprehensive and Cohesive IT Value Management Capability: Case Studies in the North American Life Insurance Industry. - Christine M. A. Lentz; Janis L. Gogan; John C. Henderson (HICSS, 2002)