Evaluating mobile business applications in service and maintenance processes: results of a quantitative-empirical study. - Christine Legner; Christoph Nolte; Nils Urbach (ECIS, 2011)

Mobile business application for service and maintenance processes: Using ex post evaluation by end-users as input for iterative design. - Christine Legner; Nils Urbach; Christoph Nolte (Inf. Manag., 2016)