Re-envisioning the business of information: Policies, practices and procedures. - Christopher Kenneally; October Ivins; Maryann E. Martone; Britt Mueller; William Trippe (Inf. Serv. Use, 2014)

Satisfying user demands and the impact on policy. - Christopher Kenneally; Judith Russell; Martha Whittaker; Brian F. O'Leary (Inf. Serv. Use, 2015)