The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges. - Kichan Nam; Christopher S. Dutt; Prakash Chathoth; Abdelkader Daghfous; Mohammed Sajid Khan (Electron. Mark., 2021)

Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non-Heritage Tourism Sites. - Kichan Nam; Christopher S. Dutt; Jeff Baker 001 (Inf. Syst. Frontiers, 2023)

Correction to: Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non‑Heritage Tourism Sites. - Kichan Nam; Christopher S. Dutt; Jeff Baker 001 (Inf. Syst. Frontiers, 2023)

A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR. - Jeff Baker 001; Kichan Nam; Christopher S. Dutt (J. Inf. Technol. Tour., 2023)

Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism. - Kichan Nam; Jeff Baker 001; Christopher S. Dutt (J. Inf. Technol. Tour., 2024)