Customer Trust and Purchase Intention: How Do Primary Website Service Quality Dimensions Matter in the Context of Luxury Hotels in Vietnam. - Le Van Huy; Nguyen Huu Thai Thinh; Long Pham; Cindy Strickler (Int. J. E Serv. Mob. Appl., 2019)

Barriers to the Success of Total Quality Management Implementation in Vietnam's Textile and Garment Companies. - Emmanuel Kalargiros; Cindy Strickler; Long Pham; Thomas DeNardin; Tatyana N. Coomer (Int. J. Strateg. Decis. Sci., 2019)