Remote Usability Evaluation: Overview and Case Studies. - Edward McFadden; Danny R. Hager; Claude J. Elie; Jason M. Blackwell (Int. J. Hum. Comput. Interact., 2002)

Cognitive Solutions in the Enterprise: A Case Study of UX Benefits and Challenges. - Jon G. Temple; Brenda J. Burkhart; Ed T. McFadden; Claude J. Elie; Felix Portnoy (AHFE (14), 2019)

What Am I Looking for? Improving User Sentiment by Enhancing Search and the Overall End User Experience in the Mobile Environment. - Soo Yun Kim; Claude J. Elie; Jon G. Temple (AHFE (7), 2020)