Circumventing Communication Blindspots and Trust Gaps in Technologically-Mediated Corporate Relationships: The Case of Chilean Business-to-Consumer E-Commerce. - Sergio Godoy; Claudia Labarca; Nicolás Somma; Myrna Gálvez; Marcos Sepúlveda (J. Theor. Appl. Electron. Commer. Res., 2015)