Modelling Incident Scenarios: To enrich User Interface Development. - Claudia V. S. Guerrero; Maria de F. Q. V. Turnell; Jean-Marc Mercantini; Eugène Chouraqui; Fernando A. Q. Vieira; Madson R. B. Pereira (Human Error, Safety and Systems Development, 2004)

Human centered modeling of incident scenarios. - Jean-Marc Mercantini; Eugène Chouraqui; Claudia V. S. Guerrero; Maria de F. Q. V. Turnell; Fernando A. Q. Vieira; Madson R. B. Pereira (SMC (1), 2004)

A Process for Human Centered Modelling of Incident Scenarios. - Claudia V. S. Guerrero; Maria de Fátima Queiroz Vieira; Jean-Marc Mercantini; Charles Santoni (USAB, 2008)

Experience, adjustment, and engagement: the role of video in law enforcement. - Joe Tullio; Elaine M. Huang; David Wheatley; Harry Zhang; Claudia V. S. Guerrero; Amruta Tamdoo (CHI, 2010)

Usability evaluation of beep-to-the-box. - Young Seok Lee; Santosh Basapur; Harry Zhang; Claudia V. S. Guerrero; Noel Massey (Mobile HCI, 2010)