Anticipating intended users: prospective sensemaking in technology development. - Claus D. Jacobs; Chris Steyaert; Florian Überbacher (Technol. Anal. Strateg. Manag., 2013)

Same same but different: How policies frame societal-level digital transformation. - Tobias Mettler; Gianluca Miscione; Claus D. Jacobs; Ali Asker Guenduez (Gov. Inf. Q., 2024)