From Focus Group to Functional Specification - A Linguistic Approach to the Transfer of Knowledge. - Claus Knapheide (HCI (1), 1999)

Synergy and Subsidiarity: The Systematic Determination of Software, User, and Operating Instructions. - Claus Knapheide (Int. J. Hum. Comput. Interact., 2000)

Interactive Design Using the Example of a Complex Medical Application. - Axel Platz; Claus Knapheide (Int. J. Hum. Comput. Interact., 2000)

Visualizing User Experience Through "Perceptual Maps": Concurrent Assessment of Perceived Usability and Subjective Appearance in Car Infotainment Systems. - Xianjun Sam Zheng; James Jeng-Weei Lin; Salome Zapf; Claus Knapheide (HCI (12), 2007)

A Survey of User-Experience Development at Enterprise Software Companies. - Aaron Marcus; Jeremy Ashley; Claus Knapheide; Arnie Lund; Dan Rosenberg; Karel Vredenburg (HCI (10), 2009)

Exploring Design Criteria for Intuitive Use. - Anja Naumann; Jörn Hurtienne; Martin Christof Kindsmüller; Anna Elisabeth Pohlmeyer; Caroline Clemens; Claus Knapheide; Carsten Mohs; Johann Habakuk Israel (MuC (Workshopband), 2009)