Inter-Domain Integration of Services and Service Management. - David Lewis 001; Thanassis Tiropanis; Cliff Redmond; Vincent P. Wade; Alistair McEwan; Ralf Bracht (IS&N, 1997)

Experiences in integrated multi-domain service management. - David Lewis 001; Thanassis Tiropanis; Alistair McEwan; Cliff Redmond; Vincent P. Wade; Ralf Bracht (MMNS, 1997)

Accounting Management in a TINA-Based Service and Network Environment. - Patrick Hellemans; Cliff Redmond; Koen Daenen; David Lewis 001 (IS&N, 1999)

Service level accounting in telecommunications. - Cliff Redmond; Vincent Wade (NOMS, 2002)