Knowledge sharing using IT service management tools: conflicting discourses and incompatible practices. - Clive R. Trusson; Neil F. Doherty; Donald Hislop (Inf. Syst. J., 2014)

The rhetoric of "knowledge hoarding": a research-based critique. - Clive R. Trusson; Donald Hislop; Neil F. Doherty (J. Knowl. Manag., 2017)