New Wine in Old Bottles: Chatbots in Government - Exploring the Transformative Impact of Chatbots in Public Service Delivery. - Colin van Noordt; Gianluca Misuraca (ePart, 2019)

Stimulating the Uptake of AI in Public Administrations: Overview and Comparison of AI Strategies of European Member States. - Colin van Noordt; Rony Medaglia; Gianluca Misuraca (EGOV-CeDEM-ePart-*, 2020)

Assessment of the Use of Artificial Intelligence to Support Public Services: Methodology and Roadmap. - Anne Fleur van Veenstra; Gabriela Bodea; Tjerk Timan; Gianluca Misuraca; Colin van Noordt (EGOV-CeDEM-ePart-*, 2020)

The use of AI in public services: results from a preliminary mapping across the EU. - Gianluca Misuraca; Colin van Noordt; Anys Boukli (ICEGOV, 2020)

Evaluating the impact of artificial intelligence technologies in public services: towards an assessment framework. - Colin van Noordt; Gianluca Misuraca (ICEGOV, 2020)

Conceptual challenges of researching Artificial Intelligence in public administrations. - Colin van Noordt (DG.O, 2022)

Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union. - Colin van Noordt; Gianluca Misuraca (Gov. Inf. Q., 2022)

The challenges of AI implementation in the public sector. - Luca Tangi; Colin van Noordt; A. Paula Rodriguez Müller (DG.O, 2023)

The dynamics of AI capability and its influence on public value creation of AI within public administration. - Colin van Noordt; Luca Tangi (Gov. Inf. Q., 2023)

Basic values in artificial intelligence: comparative factor analysis in Estonia, Germany, and Sweden. - Anu Masso; Anne Kaun; Colin van Noordt (AI Soc., 2024)