Evaluating competing agent strategies for a voice email agent. - Marilyn A. Walker; Donald Hindle; Jeanne C. Fromer; Giuseppe Di Fabbrizio; Craig Mestel (EUROSPEECH, 1997)

What can I say? Evaluating a Spoken Language Interface to Email. - Marilyn A. Walker; Jeanne C. Fromer; Giuseppe Di Fabbrizio; Craig Mestel; Donald Hindle (CHI, 1998)