Exploring older people's challenges on online banking/finance systems: Early findings. - Dain Thomas; Gobinda Chowdhury; Ian Ruthven (CHIIR, 2023)

A Framework to Facilitate Older People in Leveraging Online Financial Services. - Dain Thomas; Gobinda Chowdhury; Ian Ruthven (ICADL (1), 2024)

Are Older People Battling with Digital Financial Services? - Dain Thomas; Gobinda Chowdhury; Ian Ruthven (iConference (1), 2024)

Grey digital divide: factors associated with older people's use of the Internet for financial transactions in the UK. - Dain Thomas; Gobinda Chowdhury; Ian Ruthven (J. Documentation, 2025)